Let Me Tell You a Story
Letter Twenty-One · The World Around UsDec 21

On Excellence

My dear friend,

I am writing this letter tonight with a strange mix of reflection and quiet disappointment. It has been nearly three months of coordination for an upcoming event where I will be speaking. There were countless emails, exchanged drafts, planning calls, and messages that went in circles. Today, I finally received the draft announcement. I opened it with expectation, hoping to see something that reflected care, effort, and precision after all that time and effort.

Instead, what I found was a piece that felt rushed and lifeless. The sentences were clumsy, the phrasing hollow, and the message disconnected from the spirit of the topic. The tone lacked warmth, the structure lacked purpose, and the quality was so poor that I did not even feel comfortable sharing it with my network. It carried my name but not my voice. It was as if someone had assembled words only to meet a deadline, not to convey meaning or respect the time invested.

The process itself had been equally uninspiring. There was poor communication, poor coordination, and endless waiting for updates that never came. Deadlines passed quietly, feedback loops closed without progress, and what could have been a meaningful collaboration turned into an exercise in patience. It is always painful to see mediocrity wear the clothes of effort, to watch something that could have been beautiful dissolve into the ordinary.

Later, I was meant to meet the host — someone who lives in the same city — for a short conversation before the event. I imagined we would meet in person, share a coffee, and find some rhythm together before speaking on the stage. I always believe that real conversations begin with presence. But he preferred to meet online instead. Practical, yes, but distant. Convenient, but detached. That choice, small as it was, said much about how easily we trade connection for efficiency.

These two moments — the poorly crafted announcement, after so much time investment, and the missed opportunity for real connection — reminded me of something that has followed me all my life: the meaning of excellence.

Excellence is often misunderstood. Many confuse it with perfection, but it is not. Excellence is not about flawlessness; it is about fullness. It is not about being better than others; it is about being fully present with what you do. It is the discipline of giving something your complete attention, the humility of caring for details even when no one else notices, and the quiet decision to honor what you touch.

When I create, lead, work, speak, or write, I want to feel that I have given my full self to it. I want to sense that I am part of something worth doing. That, to me, is the essence of excellence. It is the silent promise you make to yourself that if your name is attached to something, it should carry your truth and your effort.

Over the years, I have seen excellence in many forms, often in places far from privilege or spotlight. I have seen it in quiet gestures, in handmade work, and in the smallest acts of care that reveal something profound about human dignity.

Once, in South Sudan, I watched a group of men and women building a small tukul - a traditional round hut made from mud, straw, and timber. The air was thick with heat and the scent of wet soil. The ground was soft from rain. I stood a few meters away as they worked, their movements deliberate and rhythmic. One mixed mud with water, another smoothed the walls by hand until they glowed. Someone measured each line by instinct, adjusting until the structure was perfectly balanced. They were not just building shelter; they were building home, dignity. Their precision was not about pride. It was about care. In a world where almost everything was temporary, they built as if it would last forever. That was excellence.

In Afghanistan, I saw a guard tending a small garden behind a compound. Every morning before sunrise, he watered the plants, arranged the stones, and cleaned the leaves with his hands. The soil was dry and stubborn, but he kept nurturing it. When I asked why, he said, “It keeps me human.” There were no visitors to admire it, no recognition, no reward. It was an act of quiet devotion. That was excellence too.

In Iraq, I visited a small tailoring workshop in a community center. A woman was sewing a dress at a wooden table under a dim light. Her hands moved with focus and care. She measured each cut twice, pressed each seam flat, and checked the alignment with precision. Every movement was guided by patience. I asked how long it would take. She smiled and said, “As long as it takes to make it right.” That sentence stayed with me. There was power in its simplicity.

And here in Copenhagen, I worked with someone who practiced excellence in a completely different way. She was reviewing a complex policy process, something most people find tedious. But she treated it like art. Every clause, every line, every word mattered. She would pause and ask, “Is this fair? Is this clear? Is this practical?” She worked with precision and empathy, balancing logic with care. Watching her reminded me that excellence has no geography. It exists wherever people give their full presence to the work.

Across all these moments, I saw the same truth: excellence is an attitude, not a condition. It is a choice. Whether you are mixing mud in South Sudan, watering a garden in Afghanistan, sewing in Iraq, or designing policy in Copenhagen, the question remains the same: do you care enough to make it right?

My friend, the people I admire most are those who chase excellence quietly. They do not work for applause or recognition. They work for meaning. They take pride not in being noticed, but in knowing that what they did was done with honesty. They are rare, but they exist in every culture, every profession, every corner of life.

Excellence is also about rhythm. It is how you stay loyal to your values even when the world around you rewards shortcuts. It is about slowing down when everyone else rushes. It is about thinking deeply when others move carelessly. It is the difference between producing something and creating something that lasts.

Excellence demands courage. It means standing alone sometimes, saying “This could be better” when others say “This is enough.” It means protecting quality when compromise feels easier. It means understanding that not everyone will notice your effort, but doing it anyway, because it defines who you are.

At its core, excellence is not about winning. It is about honoring the work itself. The garden, the structure, the policy, the story — it is about holding a private standard that does not depend on who is watching. It is how you build self-respect.

And yet, true excellence also knows when to stop. It recognizes when something is ready to be shared. Excellence without humility becomes obsession. The best kind of excellence is grounded in grace. It does not seek to impress. It seeks to serve.

These letters I write to you are my own practice of that. I know I could refine them more, adjust the rhythm, and polish every line. But I choose not to. I prefer to keep them honest, unfiltered, and alive. Because excellence is not always about control. Sometimes, it is about sincerity, letting your work carry your humanity as much as your precision.

If you wish to practice excellence in your own life, start with these three habits:

Be fully present in what you do. When you work, give your attention fully. When you listen, truly listen. When you write, write with care. Attention is the first step to mastery.

Respect small details. Excellence often hides in quiet corners, in how you speak to people, how you prepare for a meeting, how you end a conversation, how you treat those who cannot offer you anything in return. Details build trust.

Finish with care. Do not leave things halfway. Excellence is in completion. The way you close something reveals your integrity.

My friend, excellence is not something you achieve once. It is something you live every day. It becomes the way you show up - in your work, your words, your choices, your presence.

Tonight, as I write this, I know the event might not turn out the way I hoped. The announcement might stay as it is. The coordination may never improve. But I will still show up. I will give my best words, my full presence, and my steady effort. Because excellence is not about the conditions we are given. It is about the intention we bring.

So, my friend, wherever you are reading this from, remember this: excellence is not about how polished something appears. It is about how deeply you cared while making it real.

With care and steadiness,

Ali Al Mokdad